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LETTER: ER wait times terrifying for person with chronic condition

'I have in the last few years had to wait in the waiting room, sobbing from pain, vomiting beside the person sitting next to me for eight hours'
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CambridgeToday received the following letter to the editor from Susan Raymond in response to the story Ontario government document shows historically bad emergency department wait times:

The wait time in hospital emergency departments terrifies me!

I have been having renal colic since I was 34 years old. At that time, I was immediately taken in and given pain medication while I waited for certain tests.

Today, triage thinks I should be in the same group as anyone else. Unless you are having a heart attack, or are in danger of immediate death. Even then?

I have in the last few years had to wait in the waiting room, sobbing from pain, vomiting beside the person sitting next to me for eight hours.

To me, this is inhumane! I have had a urologist do an exploratory surgery to remove the stones I presently have against his better judgment. This is practically unheard of. I had to beg him.

Surgery was not a success which is why doctors do not like doing this.

I know I cannot die from a kidney stone attack. However, I also know a person can die from shock. That’s what terrifies me because I know I’m in shock. The pain is unbearable.

I’m sick to death of the treatment received in the ER when you are so scared and puking and in terrible pain. I feel so vulnerable!

Takes five minutes to shove a needle in me to give me needed relief. I am known for these attacks at a few hospitals. It’s not like I need a 20-minute exam. Believe me, the doctor is in seeing me for less than eight minutes.

You tell me this is OK to let me wait six to eight hours in agony.

The worst treatment received was at Mississauga hospital, Trillium. Nurse called security on me. Security showed up and quietly advised me to come and see them when I was done. I did. They could not believe the treatment I received. The were in disbelief. Can’t go into detail.
 
Susan Raymond